We collect information that you provide to us, information from your engagement with our Site, advertising and media, and information from third parties who have gained your consent to share it. Most of the time personal information we collect is collected directly from you through the Lancome Learning platform or other information you provide to us. We may receive personal information about you from a third party, such as your agency or retailer, to create you a Lancome Learning account. We will also collect information indirectly, such as information about your activity and usage of the Lancome Learning platform (including via web logs, cookies, pixels, web beacons, and other similar technologies).
We have collected or may in the future collect the following categories of personal information about you:
|Category of Personal Information Collected||Examples||Summary of Business Purpose for Collection of Personal Information|
|Identifiers||Account information: your name (including any nickname or alias you have used), email address, unique personal identifier, online identifier, user name, other contact information.||Identification and evaluation, provide access to the platform and use its features, communicate with you, security, legal issues/compliance|
|Other personal information||Name, address, telephone number, education, employment. Some personal information included in this category overlaps with other categories.||Identification and evaluation, provide access to the platform and use its features, communicate with you, security, legal issues/compliance|
|Protected classifications||Gender||Identification and evaluation, provide access to the platform and use its features, communicate with you, security, legal issues/compliance|
|Purchase Information/Transaction History||Products and services obtained while using the Lancome Learning platform|
|Professional or employment-related information; educational information||Retailer/shop name, city, retailer location; educational background; courses taken in e-learning platform|
|Audio/Video data; other user-generated content||Photographs you upload or share; comments shared, questions posed to experts, coach & share features||Provide access to the platform and use its features; provide access to user generated content functionality, security, legal issues/compliance|
|Internet, computer, or other similar network activity||
Device and connection information: information about your computer, phone, table, or other device used to access the Site.
Site usage information: browser type, device type, operating system, application version, pages served to you, the time you browse, preceding page views, and your use of features or applications on the Site.
Social media activities: Facebook and Twitter interactions with the Site.
Other measurement of user-interactions with the service
|Information technology administration, work supervision, investigations, communications, performance evaluation, compliance with company policies and procedures, discipline, legal issues/compliance, product improvement, analysis of site usage|
|Inferences drawn from other personal information||Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes||Evaluation and advancement, legal issues/compliance|
We may use the information that we collect about you, including Personal Information that you choose to provide to us, for a variety of purposes such as:
We may share the information we collect from you with L’Oréal USA and its affiliates. We will not sell your Personal Information to third parties and we will not disclose your Personal Information to third parties outside of the L’Oréal family of brands unless the disclosure is for one or more of the following limited purposes:
Third Parties Providing Services On Our Behalf: We share your information with third party service providers that host, operate or assist with the technical operation of our Site, provide analytics, and/or site usage information. For example, service providers that assist and help us in providing digital services; service providers that assist us in providing IT services, such as platform providers, hosting services, maintenance and support; and service providers that assist us in providing training, seminars, and events.
Categories of information shared include identifiers, other personal information, internet or network activity, purchasing or other commercial activity, protected classifications, professional or employment-related information, audio-visual information, and inferences generated from the foregoing categories of information.
Third Parties to Fulfill a Transaction You Have Requested. We may share information with third parties to fulfill a transaction you have requested. For example, third parties required to deliver a product to you (e.g., postal/delivery services).
Business Transfers: We may share information with other entities and affiliates of the L’Oréal Group, our parent company. As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or our assets, or assets related to the Site, Personal Information, user content, usage information, and any other information that we have collected may be disclosed to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Lancome Learning employees who are residents of the State of California have certain rights under California laws.
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals. Lancome Learning does not currently take actions to respond to “Do Not Track” signals as a uniform standard for such response has not yet been established.
California law requires website and online service operators to disclose whether third parties may collect Personal Information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our Site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any Personal Information from our Site unless you directly provide it to us and we provide it to them with your consent.
If you are a minor under 18 and have an Account, you may ask us to remove any user content that you posted on the site by writing to us and providing as much detail as possible (i.e. date and caption) as to the post(s) you want removed. We will begin to process your request within 30 days. Please note that processing your request does not ensure complete or comprehensive removal of user content that you posted.
The Site is not directed to children under 16. We do not knowingly collect, use or disclose Personal Information from anyone under 16 years of age. If we determine upon collection that a user is under this age, we will not use or maintain his/her Personal Information without the parent/guardian’s consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 16, we will make reasonable efforts to delete such information from our records.
We may retain your Personal Information only for the period needed to fulfill the purpose for which it was collected as described in this Policy. We also retain your Personal Information in order to protect our rights and the rights of others; to resolve disputes; and to enforce our legal terms or policies to the extent permitted under the applicable laws.
We take the security of your Personal Information very seriously and we maintain a risk-based approach to physical, administrative, and technical security measures to protect the confidentiality, availability, and integrity of your Personal Information. We regularly monitor our systems for possible vulnerabilities and attacks.
The protection of your Personal Information is a shared responsibility. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
By using the Site, or providing us with any information, you (a) acknowledge that the Site is subject to the laws of the United States, (b) consent to the collection, processing, maintenance and transfer of such information in and to the United States and other applicable territories in which the privacy laws may not be as comprehensive as or equivalent to those in the country where you reside and/or are a citizen, and (c) waive any claims that may arise under those laws.
Last Updated: August 2021